Shipping policy
Shipping Policy
Last updated: April 20, 2025
At Techopolis Creations, each order is made with care and precision. Please review our shipping policy below to understand how and when you can expect your order.
Order Processing
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All orders are processed within 3–7 business days, as each item is custom 3D printed on demand.
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Orders are not processed, shipped, or delivered on weekends or holidays.
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You will receive a confirmation email once your order has been placed, and another when your order has shipped.
Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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We currently ship within the United States.
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Standard delivery typically takes 3–5 business days after dispatch.
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Delivery times may vary depending on your location and selected shipping option.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for the tracking information to become available.
Shipping Delays
While we do our best to ensure timely delivery, delays can occasionally occur due to:
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High order volume
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Carrier delays
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Weather or other unforeseen circumstances
We will do our best to keep you informed of any delays and assist where possible.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us through live chat on our website or email us at techopolis@techopoliscreations.com within 7 days of the expected delivery date. We will work with you to resolve the issue.
Questions?
If you have any questions about shipping, reach out through live chat or email us at techopolis@techopoliscreations.com. We're here to help.